To Italian nationals who are visiting or in transit, the Consular office provides:
assistance to individuals and groups in specific emergency situations when there are threats to personal welfare and safety;
information on reputable doctors, hospitals and clinics, attorneys, and translators whose services may be engaged;
required travel documentation free of charge solely for the purpose of returning to Italy in cases where passport or other identification documents have been lost or stolen.
Identification cards or other personal documents cannot be issued or renewed.
The Consular office may, under special circumstances, issue or renew passports to
nonresident nationals; there is a fee for this service and authorization must be received from the competent Italian security agency before the document can be released.
Consular funds are public monies and, as such, are subject to rigorous controls. In no case are they to be used for private purposes.
Consular offices can neither be used nor charged for personal telephone calls, hotel/travel reservations, currency exchange for non-government employees, or interpretation services.
In exceptionally urgent or critical situations when time constraints make it impossible to transfer private funds from Italy the Consular office may provide Italian nationals with a
limited amount in the form of a loan that they must repay to the Treasury, basically for the purpose of returning to Italy.
This Consular office is committed to providing full and complete information on its services and the corresponding turnaround times and fees. The public may request
a fee and processing time schedule from this office.
Turnaround times for processing documents are calculated from the moment all of the required documentation has been submitted. The time frames may be longer in cases
where it is necessary to retrieve records or receive advisories from other offices either locally or in Italy. The Consular office will in all instances make every effort to complete
the processing as expeditiously as possible.